PAYDAY Crime War

The current version of PAYDAY Crime War will be shut down on December 16, 2019, pending an expected future re-launch with a new publisher.

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Privacy Policy for
PAYDAY Crime War

  1. General Information
    Starbreeze Publishing AB, company registration number 556779-9654 having its registered address at Regeringsgatan 38, Stockholm, Sweden (“We”). This document contains a policy statement regarding Starbreeze Publishing AB collection, use and processing of Personal Data (“Privacy Policy”). This privacy policy is applicable when you interact with the PAYDAY Crime War website and newsletter service (collectively the “Services”).

    All definitions in this Privacy Policy shall be interpreted in accordance with applicable data protection laws which refers to the Swedish Personal Data Act (1998:204), which implements the EU directive 95/46/EC, and the General Data Protection Regulation (Regulation no. 2016/679) and the Directive on Privacy and Electronic Communications (Directive 2002/58/EC), as well as the national implementations and related national legislation.
  2. Processed Data
    We will process the following personal data when registering for, signing up to, using, giving feedback and communicating with the Service:
    1. name;
    2. email address;
    3. IP address;
    4. address;
    5. telephone and mobile number;
    6. gamertag and/or nickname on game platforms;
    7. location data; and
    8. information about your mobile device or tablet in terms of brand, model and operating system.
    We are unable to provide you with the Services unless you provide us with the personal data above. The processing of the personal data above is necessary to enter into the agreement with us and is necessary to maintain the contractual relationship between you and us.
  3. Purposes of Processing
    We will process the personal data set out above for the following purposes:
    1. to administrate your account, to enable and provide the Services and integration with third party services, and to provide, personalize and improve your experience with the Services, and to otherwise provide the Services according to the terms of use;
    2. to send you alerts or messages by email or otherwise, including to provide you with marketing of our and our related parties’ products and services;
    3. to inform you about updates of the Services or the terms of use;
    4. to enforce the terms of use, including to protect our rights, property and safety and also the rights, property and safety of third parties if necessary; and
    5. to fulfil requirements by law.
  4. Legal Ground
    Fulfilment of contract. By agreeing to this Privacy Policy we process your personal data so that you can use the Services.

    Legitimate interest. The processing of your personal data for the purposes of using the Services is conducted on the basis of the legitimate interest of Starbreeze Publishing AB. Our legitimate interest for the processing is that we need to log data when you use the Services to be able to maintain sufficient IT-security, to evade fraud and to protect the Services from cyber threats. We also log data for the maintaining and improvement of our Services and in order to have your feedback and gameplay data.
  5. Disclosure of Personal Data
    We may share and disclose your personal data above to forum service providers, cloud service providers, game publishers, service providers hosting the Website and game analytics services to be able to provide services needed to ensure the Services.
    Forum Service Provider Canada EU Commission adequacy decision
    Cloud Service Provider USA EU Model Clauses
    E-mail Service Provider USA EU Model Clause
    Hosting Service Provider Sweden
    Our forum service provider, e-mail service provider and cloud service provider are located outside the EU/EEA and we are therefore applying relevant safeguards for the data transfers to this/these recipients. You can acquire further information regarding the transfer by contacting us.

    When using the Services you may be directed to other websites where the personal data collected is not in our control. The privacy policy of the other website will govern the personal data obtained from you on that website.
  6. Responding to Legal Requests and Preventing Harm
    We may access, preserve and share your personal data in response to a legal request (like a search warrant, court order or a subpoena or the like), or when necessary to detect, prevent and address fraud and other illegal activity, to protect ourselves, you and other users, including as part of investigations.
  7. Cookies, Pixels and other System Technologies
    We collect information by using technology such as cookies, pixels and tags (on your browser or device).
  8. Retention
    We store your personal data for three (3) years after your latest use of the Services to perform the Services.
  9. Children
    The Services are not directed to persons under the age of eighteen (18). No parental consent is needed as there is no one under the age of eighteen (18) that is allowed to use the Services.
  10. Your Rights
    You have an absolute right to object to the processing of your personal data for direct marketing. You also have the right to recall your prior given consent. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal, and we may continue processing your personal data based on other legal grounds, except for direct marketing.

    You have the right to request access and further information concerning the processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs.

    If the processing is based on the legal grounds consent or fulfilment of contract you have the right to data portability. Data portability means that you can receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transfer such data to another data controllers.
  11. Contact Information
    To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us) at the following address: [email protected] In your email please state your full name, your user name and nick name in the Services. The email address you use needs to be the same one as used when registered to the Services. Note that you should sign the request to receive information of the processing of your personal data yourself.

    If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link
  12. Notice of Changes to the Privacy Policy
    If we make changes to this Privacy Policy we will notify you by in the closed forum for the Services. If your consent is required due to the changes, we will provide you additional prominent notice as appropriate under the circumstances and, ask for your consent in accordance with applicable law.

Terms of Service

Starbreeze Publishing AB, company registration number 556779-9654 having its registered address at Regeringsgatan 38, Stockholm, Sweden (“Starbreeze” or “We”) is a publishing company who – on the conditions set forth herein – makes available to you (“you” or “User”) newsletter subscription service and forum service (collectively, “Services”).


Accepting of Terms of Service

By accepting these Terms of Service (the “Terms of Service”), an agreement is entered into by you and us, regulating the use of the Services. By registering in our systems, you accept these Terms of Service and our Privacy Policy

Application stores and platforms may provide their own legal documents that apply to your relationship with these stores and platforms.

In order to access and use the Services, you need to (1) be of legal age in your country and (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws. You also promise that any registration information that you submit to us is true, accurate, and complete, and you agree to keep it that way at all times.

Please read these Terms of Service and Privacy Policy carefully before using our games. If you do not agree to these, please do not use the Services.

Starbreeze reserves the right at any time to modify these Terms of Service and the Privacy Policy, and to impose new or additional terms and conditions on your use of our Services. We will inform you of any such changes at the latest thirty (30) days before an adjustment enters into force by notice by email to the email address provided by you. You may object to the changes within two weeks from the date of publication of respective changes, by contacting our support team on If you do not object within two weeks, the changes shall be deemed accepted by you. If you object, we may terminate the agreement with you in accordance with the section Termination below.


Ownership and Licence

Starbreeze hereby grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to use our Services for your non-commercial entertainment use only, provided that you accept and are in compliance with these Terms of Use. Your license confers no title or ownership in the Services. No portion of the Services may be reproduced in any form or by any means, except as expressly permitted in these Terms of Use.

Except for use of the Services as permitted herein, any other use of Services, or any respective parts is strictly prohibited and infringes our intellectual property rights and may subject you to civil and criminal penalties, including possible monetary damages. Rights to trademarks, Services and all associated content, are reserved to their respective owners and protected by Swedish and International copyright, design, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights.

We agree to enable you to contribute User generated content (“UGC”) – photos, music, and texts, and in exchange, when you contribute UGC to us, you expressly grant to us a non-exclusive, perpetual, royalty-free, worldwide, complete and irrevocable right to quote, use, reproduce, modify, transmit or by other ways communicate, create derivative works of, print, sublicense, publicly display and perform UGC, or any portion thereof, in any manner, on any medium, whether now known of hereafter devised, without notice, payment or attribution of any kind to you or any third party. You grant us all licenses, consents and clearances to enable us to use UGC for such purposes.

You will not receive any other license to use the above intellectual property rights except as expressly provided in these Terms of Service.


Development and Updating

We are constantly developing our Services in consideration of User interest, and therefore, we may replace, add or exclude, alter and modify our Services and their characteristics at any time. We are under no obligation to continue providing either support or updates for versions not up-to-date.


Right to Withdraw

For information on how to exercise your withdrawal rights within the EU, please refer to the relevant applications store’s terms and conditions.


Acceptable Use

You agree that any UGC (including username, profile information etc.) created, submitted or in any other way used by you will not be harmful, abusive, obscene, inappropriate, racially or ethnically offensive, sexually explicit, defamatory, infringing any intellectual property right or invasive of personal privacy rights. Nor will it infringe any contractual or statutory obligation of you or us or in any other way entail fraudulent or illegal activities.

We have the right to change, refuse to register and or delete any UGC which, in our opinion, violates these Terms of Service. We reserve the right to reject any UGC if we conclude, in our sole and absolute discretion, that it in any way violates our Terms of Use.


Acceptable Use

The agreement between Starbreeze and User runs for an indefinite term. Both parties may terminate the agreement with immediate effect, we by giving you notice, you through opt-out by e-mail or form notification to Starbreeze.

Either party may terminate the agreement for cause without giving notice. Grounds for such termination for cause include material breach of these Terms of Service. If you fail or we have strong grounds to believe that you have failed to comply with any of the provisions of these Terms of Service, we may – without notice – (i) terminate the agreement with you and delete your account and you will remain liable for all amounts due under your account up to and including the date of termination; and/or (ii) prevent your further access to the Game (or any part thereof).

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time and we will not be liable to you or any third party, should it exercise such rights.


Technical Data Usage

You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, which is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Services. We may use this information to improve our products or to provide services to you, as long as it is in a form that does not personally identify you.

If you use another a social network account to access your user account with us, for example your Facebook-account, you authorize us to collect your authentication information, such as your username, encrypted access credentials, and other information that may be of interest to transfer from the other service. Such transferred information will be treated in accordance with our Privacy Policy.

Information collected from you is subject to then-current policies of applicable application store. By using the Game, you may be granting a social network or application store permission to share your e-mail address and any other personally identifiable information with us. We are committed to respect your privacy and the confidentiality of your personal information. We will process your personal information in accordance with our Privacy Policy.


Disclaimer of Warranty

The Services are provided ‘as is’ without warranties of any kind. Your use of the Services is solely your responsibility and at your own risk. We do not grant any warranties, express or implied or otherwise, as to the accessibility, quality, qualification for any particular purpose, suitability or accuracy of the Game.

Our Services may contain advertising of third-party products and services or other third party content. We disclaim any responsibility for such content.

To the extent permitted under mandatory law we are not liable to you or any third party for any direct, indirect or other damages of any kind, including but not limited to, lost profits, loss of income, loss of revenue, business interruption or loss of goodwill arising out of, or in connection with, these Terms of Service or the inability to use the Services. We are not responsible to you for any third party claims made against you. Our total liability to you in connection with the Services, for any injuries, losses, and legal actions, shall under no circumstances exceed any type of commission fee ever charged by us if ever any transactions are made by you through the Services.


Indemnity and Limitation of Liability

You are liable for any damages inflicted on us, or any third party, due to your breach of these Terms of Service, including but not limited to the misuse of the Services and unfair marketing. Furthermore, you agree to indemnify us in relation to any claims, costs (including reasonable legal costs) damages, expenses, liabilities and losses incurred by us in relation to your breach of these Terms of Service or other applicable law.

Should any UGC infringe a third party’s intellectual property right, you agree to immediately remove all infringing parts of the UGC and indemnify us from all damages, costs and expenses incurred by us as a result of such infringement.


Change of Terms and Termination of Services

You have the right to terminate your user account and remove your content from the Service at any time and without prior notice.

We have the right to suspend your access to the Service with immediate effect if we have reason to believe that you are violating these Terms of service. Furthermore, we reserve the right to modify, discontinue, temporarily or permanently cease providing the Service at any time without prior notice, on our own discretion, or if required by law or by a decision by an authority. You accept that we shall not be liable to you or to any third party for such modification, suspension or discontinuance.



You may not assign or transfer any rights, obligations or licenses as provided in these Terms of Service. We may assign and transfer our rights under these Terms of Service without your consent and without notice to you.


Applicable Law and Disputes

These Terms of Service shall be governed by and construed in accordance with Swedish laws, without regard to its conflict of law rules.

Any dispute or claim arising out of or in connection with these Terms of Service, or the breach, termination or invalidity thereof, shall be finally settled by Swedish courts, with the Stockholm District Court as the first instance, unless otherwise provided by mandatory law.



If any provision of these Terms of Service is held to be invalid or unenforceable, validity and enforceability of the remaining provisions shall not be affected.

Our failure to exercise, or delay in exercising, a legal right or remedy provided by these Terms of Service, or by applicable law, shall not constitute a waiver of our right or remedy.